Program Description The Medical Administrative Assistant program offers students a unique combination of medical, computer and business courses. Graduates of the Medical Administrative Assistant program enter the workforce with confidence and skill in medical documentation, medical terminology, computer applications, business related skills, billing, scheduling, and medical transcription. A Medical Administrative Assistant is an administrative member of a health care team. This course will provide the background for working as a Medical Administrative Assistant in hospitals, physicians’, specialists’, and optometrists’ offices as well as other medical related environments.

Entrance Requirements Applicants must have obtained a complete Grade 12 standing from a Canadian school including: Grade 12 Math (40S) Grade 12 English Language Arts (40S) For further information regarding entrance requirements to the College and the Mature Student option, refer to the application/admission process on the College's web site. A successful career as a Medical Administrative Assistant provider usually requires: Strong interest in the health care field Interest and aptitude in computers Ability to work under minimum supervision Attention to detail Capability of meeting deadlines Good communication skills Good organization skills Program Length/Start Dates/Location: Full-time students - 10 months Half-time students - 2 school years Class Hours - morning (8:30-11:30 am) or afternoon (12:30-3:30 pm) or day (8:30 am-3:30 pm) Location - Pembina Campus Start dates - September (If space is available, another intake will be integrated into the class.) Work Practicum The Medical Administrative Assistant program features a six-week Work Practicum placement in a local workplace which provides students with valuable on-the-job training and experience. Students will apply skills learned in the classroom and develop new skills through working within an actual employer's facility. The unique nature of this program and the sensitivity of training situations may also require students to undergo Criminal Record and Child Abuse Registry checks by Work Practicum hosts. Employment Opportunities Graduates of this program usually find employment as Admitting Clerks and Medical Administrative Assistants. Work settings include hospitals, Winnipeg Regional Health Authority, medical offices, specialists' offices, health insurance companies, community based health organization and government offices with medical related departments. Students should note that to  pursue a job opening in hospital admitting departments, a Grade 12 Diploma is required. The Cumulative Employment Rate for graduates of this program for the period of July 2003 to June 2008 is 91%. The median wage for students graduating from this program between July 2007 and June 2008 is $14.92 per hour. 2010/2011 Tuition Fee/Costs* Tuition: $3,1500.00 Books: (issued by instructor) $600.00 Total Due: $3,750.00 Additional Student Purchase Supplies: $75.00 *Tuition may be subject to change. Course Content - Medical Administrative Assistant Course Code Grade Level Course Name Course Requirement(s) MAA-010 8816 15S Introduction to Healthcare Environment This course explores various health care environments in which the student may work. Topics include the role of the Medical Administrative Assistant, Medicare, safety and infection control, emergency hospital codes, fire prevention and evacuation, pathology, oncology and related terminology. The issues related to death and dying are explored as well as basic academic skills for the health professional, hospital accreditation, CQI, pharmacology, and diagnostic testing concepts. None MAA-021 8811 40S Concepts for Practice This course addresses the various skills used by workers in different health care environments. Topics include clinical concepts and procedures, surgery and associated terminology, clinical documentation and ordering/recording diagnostic tests. Students are introduced to medical insurance and billing procedures as well as medical dictation, transcription, and ICD coding practices. Medical office software is also included as well as an introduction to doctor’s orders transcription theory. MAA-010, MAA-031, MAA-061 MAA-031 1270 25G Keyboarding This course covers alphabetic, numeric, and symbol keys as well as skill building combined with Keyboarding Pro Deluxe software. Students will develop a strong keyboarding foundation and will need to acquire a keyboarding speed of 25 wpm to attain credit for this course. None MAA-041 0222 25S Print Communications (Document Design) Effective document design enhances both the readability and the image of documents which are critical components of effective communication. Students will learn to prepare and produce documents efficiently using the standard formats required for most professions. A minimum keyboarding speed of 45 wpm is required to attain credit for this course. MAA-031, MAA-061 MAA-055 1274 40S Automated Office This course includes a review of basic math and an introduction to Windows XP, Microsoft Office 2007, specifically Excel, Access, and PowerPoint. MAA-031, MAA-061 MAA-061 8894 30S Application Software (Word Processing) Students will learn basic document formatting and progress through to more advanced features such as mail merge, tables, columns, borders, newsletters, press releases, flyers, and graphics using Word 2007 software. MAA-031 MAA-070 0690 40S Seminar in Business This course covers all areas of business essential skills including workshops on public speaking and presentation skills, email etiquette, file management, resume writing, interview techniques, telephone communication skills, minute taking, technical writing, and business etiquette. None MAA-080 8803 40S Human Relations This course introduces students to human development, health and the individual and basic psychological concepts. Students utilize creative thinking and problem solving skills in enhancing interpersonal communication skills. Therapeutic communication for various clients will also be discussed. None MAA-090 8819 30S Basic Registration Procedures This course teaches students the skills related to processing patient admissions and other procedures associated with the hospital patient registration department as well as basic registration procedures (BRP) statistics, and legal duties as a district registrar for the Bureau of Vital Statistics. MAA-010, MAA-021, MAA-041, MAA-055, MAA-080, MAA-100, MAA-110 MAA-100 8820 30S Medico-Legal Issues This course introduces students to ethical and legal issues in health care, such as confidentiality. Students focus on reporting responsibilities related to abuse, consent procedures, advanced directives, and patient’s Bill of Rights. In-services include Protection for Persons in Care Act and PHIA. None MAA-110 8863 40S Medical Terminology This course reviews the basics of building words, the anatomy and physiology of the various body systems and medical abbreviations. None MAA-121 8755 40S Applied Health Care Work Practicum: Students are exposed to the practical aspects of their training and to the requirements and expectations of employers. Completion of all courses listed above More links.